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1. Wellness Center Fortuny - Chamberí
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5
440 reviews
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Address: C. de Fortuny, 14, 28010 Madrid, Spain
Schedule: Closed ⋅ Opens 8AM Fri
Telephone: +34 913 10 73 00
Business type: Pregnancy care center
Pat Pat: Great place . Very kind therapists
Response: Thank you very much Pat for your trust. Your comment encourages us to always provide the best service.
Rotem Rehan: Very nice and professional staff
Response: From our Wellness Center we want to thank your opinions and suggestions in order to continue improving to offer you the best service. Thank you for your collaboration.
Carlos Zuñiga: Great staff and great services.
Response: Thank you very much for leaving us your opinion. For us it is very important to provide the best service with the highest levels of quality so that our patients are satisfied, which is our main objective.
Violeta Hernandez: Best fisiotherapy ever 👍
Response: Thank you very much for your trust, it encourages us to continue trying to always provide the best service to our patients.
Giacomo De Santis: Great service
Response: Hi Giacomo, thank you very much for your comments, encourages us to continue trying to always provide the best service to our customers.
Robert Tracht: Very efficient
Response: Thank you very much for your trust, it encourages us to continue trying to always provide the best service to our patients.
Jorge Fonseca Rodriguez: They say that what starts badly -> ends badly. Postponed appointments, and then postponed again upon arrival if not because I complain about it. The doctor extremely concerned about serving more clients without worrying about the ones in front of her, basically they care about the number of clients, not their satisfaction, at least that was my experience. It seems that they also do not understand that it is a private service, and therefore it is NOT free.
Inés Zamarro Cabrero: I went to this center for a knee problem and, after the sessions received, I am very satisfied with the result of the rehabilitation. My most sincere thanks to Manu, who was the physiotherapist who treated me, for his great work and professionalism. At all times he was attentive to my evolution, adapting the treatment that has been a combination of manual physiotherapy, use of machines, stretching and exercises. My experience has been very good so I would recommend it without hesitation.
2. Trebol Pharmacy - Chamberí
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5
225 reviews
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Address: C. de Eloy Gonzalo, 31, 28010 Madrid, Spain
Schedule: Open 24 hours
Telephone: +34 914 48 99 32
Business type: Pharmacy
Luiz Candreva: The second star it’s because it’s 24h. Treatment is nothing short of extreme rude. Unfriendly, it seems that the attendant was giving me a huge favor just by going to the door. Scarcity of products and misguidance regarding Spanish regulations and drugs available. I’d recommend searching somewhere else. (You can see that they reply with somewhat pretty words on a “by the book” kind of way, but do absolutely nothing to effectively solve the issues reported, since they continue to happen months in a row).
Response: We are sorry that you did not have a good experience in our pharmacy. We work every day with our teams to provide the best service to our patients. We wish to see you again soon to offer you the best service.
Mathieu Chevalier: Very convenient because they are open 24/7
Response: Thank you very much for your review, we want to continue being your trusted pharmacy
SI Fahad: Good service
Response: Thank you very much SI Fahad for your assessment, we want to continue being your trusted pharmacy.
Emmanuel Sanjuan: I went to buy fullmarks anti-lice lotion because it was urgent and it was Sunday and the pharmacy was open but I got the most EXPENSIVE purchase of my life: 25 euros, when it costs 18 euros on amazon. I find it really abusive.
Response: We are sorry that you did not have a good experience at our pharmacy. Every month we have different promotions to offer high quality products at more affordable prices. In addition, our pharmacists are in constant training to give customers the best advice.
Ivan Fernandez: Disgraceful treatment by the gray-haired pharmacist during the on-call service. As it was an emergency and after indicating that I did not have the prescribed medicine, I went back to indicate an equivalent that the doctor had indicated to me by phone. He did not want to provide it to me (which I can understand if that is the protocol) but the ways of dispatching me were totally unacceptable. He literally told me: go ahead. I cannot understand under any circumstances receiving such treatment from a professional who works with the public. Seen in other comments the experiences of other clients should seriously reconsider doing without this person.
Response: We are sorry that you did not have a good experience in our pharmacy. We work every day with our teams to give the best service to our patients.
maria del pilar Garcia: Delicious pistachio ice cream. The very friendly saleswoman, has given me to try several combinations of flavors.
Response: Thank you very much for the review María del Pilar García, but we understand that it is not addressed to us.
3. Alcampo - Chamartín
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5
3903 reviews
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Address: Av. de Pío XII, 4, 28016 Madrid, Spain
Schedule: Closed ⋅ Opens 9AM Fri
Telephone: +34 913 59 03 00
Business type: Hypermarket
Shane Kenny: This is an outstanding place, as an Irish person in Madrid, it is still amazing to me that I can get excellent fresh food, all my need for the house, a big screen tv and tyres for my car all in one place. Really though the staff are helpful and this supermarket really has everything you could possibly need.
Paul Burley: I wish we had stores like this in the UK - the food almost looks too good to eat!
Response: Paul, Thanks for your comment! We are proud to know that the experience in our establishment has been to your liking. You have a good day,
Anthony Verrecchio: Fairly gigantic supermarket that even sells Walmart-style clothing and random accessories - from light bulbs to televisions. Good beer selection, good organic food selection. There are some random other shops as you enter and exit, as well as all along the front of the supermarket opposite the checkout areas....from cell phone mini stores to a deli, and even a small cafe. Kind of a weird setup, but cool place. Underground parking available for patrons, as well as a large outdoor lot.
Pablo Rubio: This was a very large Alcampo with an excellent selection of food, but there were 2 major annoyances with it. The parking is very annoying as if you are shopping for more than an hour, you have to pay, I don’t understand why any business would incentivize people to leave sooner. The other annoyance is they purposely removed the expiration date sticker on a wheel of cheese I buy frequently. It was clearly expired as it was completely covered in white mold which only happens when this perticular cheese is expired or near expiration, I would have still bought it as it is delicious once you remove the mold, but why not be honest and not try to pass it off without the expiration sticker? Apart from that the woman that works in the cheese department is very friendly and enthusiastic and is an asset to this location.
P L: Great Hyper Market, must stop by vendor outside sell Fresh Made Churro!!
Christoph Fischer-Antze: The best supermarket in this neighbourhood. They have a surprisingly big parking lot given the high real estate prices in this area and have literally everything you can think from groceries to non-food items. Their produce is very fresh and the choice is wide-ranging from fish to meats to cheeses and take away.
B T: The supermarket is so dirty, I both a burrata that was in a terrible condition to eat and at least I left a pair of shoes to fix in a store INSIDE that stole me because they didn’t made the work and when i tried to make a complaint they told me that they wouldn’t do nothing about it
Andy Burne: Hypermarket with plenty of parking. Cash points at location and plenty of other market stalls. Fast food located on same location such as McDonals
Ken Kramer: Wide range of products, excellent french cheese selection , regular weekly special offers!
4. Farmacia Rios Rosas 50 - Chamberí
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4.9
12 reviews
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Address: C. de Ríos Rosas, 50, 28003 Madrid, Spain
Schedule: Closed ⋅ Opens 9:30AM Fri
Telephone: +34 915 33 41 18
Business type: Pharmacy
Begoña C. G.: The best pharmacy in the area. Best prices and nice service. They make dermatological master formulas.
Javier Nade: The treatment of all your staff is pleasant
Keila Flores: Good service and customer care, with affordable prices
Victoria Fernández Aguirre: They have a lot of stock and you almost always find what you are looking for directly. Very kind treatment
Marco Mambrilla: Very nice staff, they prepare custom mixes for skin treatments.
Response: Thank you very much Marco for your assessment and comments.
Begoña Espinel Perez: It is my reference pharmacy since 1997, attentive and professional.
Yolanda Rodriguez Pelaez: I can only say kindness to the superlative created what is all said.
Cristina Pino: Very good attention
marioly rocha: Friendly and cordial treatment. Qualified staff
M Carmen Sanchez: The usual neighborhood pharmacy. The pharmacists are attentive and inform you well
5. Maria Teresa Lopez - Chamartín
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4.5
8 reviews
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Address: C. de Juan Bautista de Toledo, 27, 28002 Madrid, Spain
Schedule: Closed ⋅ Opens 9:30AM Fri
Telephone: +34 914 16 78 42
Business type: Pharmacy
Angel de Castro: Neighborhood pharmacy, with very familiar treatment. The pharmacy is attended by the owner and her son, both very nice. Compared to other pharmacies in the neighborhood, there is less queue and the treatment is closer. As a curiosity, they have two little birds called "Paracetamol" and "Ibuprofen" that make the wonder of children. So much so that it is the pharmacy "of the little birds". Recommendable.
GRACILIANO MARRERO: Very familiar pharmacy, I have been with them for many years, good treatment and both the owner Teresa and her son Pablo, super friendly. Wow good job.
Pedro Gallego Milla: Very friendly pharmacists. They advise you closely and closely. Unlike other pharmacies that are full of beauty or dietary products, in this pharmacy they are limited to dispensing the medicines that you really need.
Florentino Torre: VERY PROFESSIONAL.
jose Martin: Very good pharmacy and very friendly treatment
Paula Rodríguez Gómez: Is closed
6. Pharmacy in Ciudad Lineal - Ciudad Lineal
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4.1
19 reviews
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Address: C. de Vital Aza, 79, 28017 Madrid, Spain
Schedule: Closed ⋅ Opens 9:30AM Fri
Telephone: +34 913 67 87 98
Business type: Pharmacy
moi misma: They are very good professionals. They prescribed a very expensive cream and the pharmacist offered me an equal but cheaper alternative. The truth that seemed very honest to me. I will be back!
Macarena Martínez López: The best pharmacy in the area by far. Close treatment and very good recommendations. They worry about what happens to you.
Javier García Marín: Excellent treatment and pharmaceutical care, I have bought there several times and if they do not have any medicine or product, they order it without any commitment.
Fernando Dominguez Pascual: I can take medication with my Card (Electronic Prescription) from another Autonomous Community (in a few you can)
Gonzalo Cantarero: We have received quite professional attention. They are very concerned about the situation of each person.
David Perez: Cool! Excellent treatment and good people
7. Pharmacy Bernat | We care about you - Arganzuela
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4.3
40 reviews
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Address: Paseo de las Delicias, 72, 28045 Madrid, Spain
Schedule: Closed ⋅ Opens 9:30AM Fri
Telephone: +34 915 27 37 48
Business type: Pharmacy
Almudena Pintado: Yesterday I came back from the hospital with a prescription for morphine... you can imagine. Cancer patient after hours and years of pain. And the lady who attended me after informing me that it is a drug that is ordered and arrives the next day, which is understandable. When I insisted if there was a place that could have it, without blushing, she released me: If in a pharmacy they have an order from a patient who has died, yes. If not you will not find it THANKS FOR YOUR EMPATHY
Vero G.: My reference pharmacy without a doubt. They have done me a thousand favors, always with a smile, and have done everything possible to look for medicines that were out of stock, or giving me alternatives. Very humane treatment. Highly recommended.
Eduardo Luis A.L: In general, the prices, although a little inflated, are not exorbitant compared to other pharmacies. The 3 stars are due to the fact that depending on who catches you in the store, you may receive adequate or inadequate attention.
PILAR HOYUELOS GUTIERREZ: Some great professionals, they give good pharmaceutical advice and also friendly and pleasant, I like to go shopping at their pharmacy I always leave with a smile, after a pleasant talk sobtetetemad
Marta Arroyo López: Pharmacy in Delicias with all services and well organized premises. They are professional and very friendly. Possibility of ordering. I recommend it above all for the treatment of the patient.
Marta María Moratinos Martínez: Excellent professionals, they always serve you efficiently and with a smile. They spare no time in clarifying all doubts regarding prescribed medications. My main pharmacy!
8. Farmacia CEA - Centro
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3.1
43 reviews
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Address: C. de Preciados, 14, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 9AM Fri
Telephone: +34 915 31 44 10
Business type: Pharmacy
tnjrobertson: As a person who knows only a little Spanish, staff was very helpful and attentive to my need for bandaids and an antiseptic after a stumble on the uneven street surface. She was also able to help find a substitute for Aspercreme so my husband can get relief from his arthritic knee swelling. In fact, it might work better than Aspercreme!
Mario Celsi: My father in law forgot his blood pressure medicine back home and We did buy it here..lovely staff
Michel Johnson-Figueredo: It’s a lie. They’re not open
林群欣: Staff is friendly!the price is reasonable!
Mikasa Ackerman: Staff was quite rude
Victor: Professionals and very good customer service since its inception in 1873. A century-old pharmacy in the heart of Madrid and having respected the decoration of yesteryear. You can not ask for more.
Debbie Sáinz: Bad experience. Very bad manners on the part of the manager. I do not recommend shopping at this store.
Patricia Miguel: They have given me an amazing treatment! Thank you!!!
Eliana Suárez: On several occasions I have bought skin care products and they have been kind in their attention, but today from work, I have received terrible attention from Antonio, who sold me an expired product and when he returned for his exchange, he did not want to look if He was in stock and with attitude and complacent comments he gave me my money back. Not jokingly I will return and if I recommend, a training for customer service.
9. Farmacia Trébol Doctor Castelo - Retiro
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4
38 reviews
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Address: Calle del Dr. Castelo, 26, 28009 Madrid, Spain
Schedule: Closes soon ⋅ 11PM ⋅ Opens 9:30AM Fri
Telephone: +34 915 73 11 63
Business type: Pharmacy
Stephanie Carrig: I just asked about a specialty drug that I would advertise even telling the technician or pharmacist the active ingredient and she has not even deigned to look on the computer if there are any in stock, well nothing 59 euros that I have spent in another pharmacy that at least they have bothered in asking if there is that or another of the same composition to provide the service, this girl or that, she has limited herself to saying that they did not have, I work in the same sector and would not allow any employee to work that way
Response: We are sorry that you did not have a good experience in our pharmacy. We work every day with our teams to provide the best service to our patients, we will take measures so that this does not happen to any patient again. We wish to see you again soon to offer you the best service.
Daniel “Dañel” Santos: Excellent treatment from Marta, her advice healed my shoulder and I also have super soft lips thanks to the balm she recommended 10/10
Response: Thank you Daniel for your review, we want to continue being your trusted pharmacy.
Fernando Pec: Surprised by the very professional treatment. Attention and effectiveness
Response: Thank you very much Fernando for your review, we want to continue being your trusted pharmacy.
magdalena recuero: I have been buying, all my life in it, and I am 56 years old ... They are excellent professionals and a very pleasant treatment. 👏👏
Response: Thank you very much Magdalena for your assessment, we want to continue being your trusted pharmacy.
Cristian Anaya: A pleasant and personalized treatment by the girls, I generally have more contact with Lorena who was the first to attend me in her day and the truth is that I am delighted, they constantly have offers, ideal if you live in the area or pass nearby
Response: Thank you very much Cristian, a pleasure to offer you a personalized attention and that way every visit is a good experience. Regards!!
Daniel Leñero Esteban: Excellent attention from the staff, the girls are super nice and pleasant, highly recommended
Response: "Thank you very much for your review, we want to continue being your trusted pharmacy"
Purificación Fermínez Quintanilla: Note that it is a chain. Very cute-faced staff and very unfriendly and inexperienced. They do not offer Orthopedics or personalized attention, much less a good treatment towards the client. I will not return even for an emergency
Response: We are sorry that you did not have a good experience in our pharmacy. We work every day with our teams to provide the best service to our patients. We wish to see you again soon to offer you the best service.
Luna P.G: They do not lose their smile or with the line reaching the corner! Thanks girls!
Response: Thank you very much Luna, we want to continue being your trusted pharmacy.
Alicia Garabito: Very good attention and they always help you find what works best for you at all times
Response: "Thank you very much Alicia for your review and comment, we want to continue to be your trusted pharmacy."
10. Pharmacy Goya 19 - Salamanca
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4.5
168 reviews
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Address: Calle de Goya, 19, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 9AM Fri
Telephone: +34 914 35 21 14
Business type: Pharmacy
Miriam Alvarez: From Buenos Aires I want to congratulate Farmacia Goya 19 Whenever I am in Madrid I do not stop visiting her, in her I find what I need and the best advice regarding her wonderful creams. The best thing is the attention of the girls who treat us with so much sympathy and professionalism. A Luxury Goya 19 ⭐️⭐️⭐️⭐️⭐️
Fernando García del Castillo: It is an establishment that comes from old (I am a lifelong neighbor) with a staff excellent and the local reformed. It stands out for having varied products and mentioning that the shop assistants are friendly and professional. I recommend it.
Paloma Mendez suan: They are very friendly and the orders are in hours at the pharmacy. They notify you when they arrive. Excellent treatment.
Angeluna: A pharmacy where they perfume your bags and reek of air freshener. Those of us who have allergies are clear that they are not very professional. More like a run-down drugstore.
Response: We are very sorry that the experience in our pharmacy has not been pleasant and we apologize first and foremost. We simply perfume the bags when purchasing parapharmacy products and with our Home Fragrance formulated with natural and organic ingredients. We do it with all the enthusiasm in the world because most people love it, but we will take your opinion into account and always ask before perfuming.
Maria Lacayo: Excellent service, always with the best disposition to help you solve your problem. Large assortment of creams for face and body.
Santiago Roberto Alvarez: Very good staff attention. They recommended a product that was very functional for what I needed. Thank you very much
Gemma Fernandez Cuestas: I am from Girona and I have been placing my orders in G19 for more than 1 year, they are very professional and always willing to help you. The order arrives in less than 48 hours and they always have a detail. And what to say about your G19 brand, I use gels, shampoos, creams and nothing to envy from well-known brand pharmacy products. Very very happy with their products and with them
11. Farmacia Trébol Pirámides - Arganzuela
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3.8
161 reviews
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Address: P.º de las Acacias, 69, 28005 Madrid, Spain
Schedule: Closes soon ⋅ 11PM ⋅ Opens 9:30AM Fri
Telephone: +34 914 74 47 82
Business type: Pharmacy
Juanjo Sanchez: I really appreciate that it is open more than any other in the area and that it has a wide variety of everything, including natural products. In addition, the people who serve are friendly and attentive. I usually go once a month, for a couple or three years, although there are others that are closer to me, and they have always treated me well. Without hesitation, I recommend it.
Response: Thank you very much for your review Juanjo Sanchez. We appreciate the time you've taken, as we greatly appreciate feedback from our customers. Thank you very much for the sincerity with which you share your experience with us and we hope to have you back very soon. We want to continue being your trusted pharmacy!
RR: They have always treated me great and before they gave me things every X purchases... since the pandemic nothing at all, for example. the other day I spent €70 and not a single sample
Response: We are sorry that you did not have a good experience in our pharmacy. We work every day with our teams to provide the best service to our patients. We wish to see you again soon to offer you the best service.
manuel castellano: Very good pharmacy, friendly and helpful if they do not have any medicine they ask for it in less than 24 hours
Response: Thank you very much for your review Manuel Castellano. We appreciate the time you've taken, as we greatly appreciate feedback from our customers. Thank you very much for the sincerity with which you expose us your experience and we hope to have you back very soon. We want to continue being your trusted pharmacy!
Pablo Del Haya: This afternoon I was at the pharmacy and I was surprised to find some customers protesting because they were kindly asked to put on the mask as established by the new protocol. I wanted to send my support from here to the shop assistants who are always super nice to me, they explain anything I need. This afternoon I was attended by a girl I always know from the pharmacy and although she was wearing a mask I know that under her there was a smile. For me you are my reference pharmacy.
Response: Thank you very much Pablo Del Haya for your review, we want to continue being your trusted pharmacy.
Eva de los Rios: I am a regular customer of this pharmacy, I live next door and its long hours have made it very easy, but they are not the only reasons. From the first moment I was struck by the time and quality of the explanations dedicated to each person. They always have a moment to recommend the best way to use a cosmetic or use a medicine. With children and elderly people in the house, I have always had support from them for any consultation related to the health and well-being of my family, and encouragement for me when I have needed it. And not only me, I see how they serve everyone who enters without skimping, once again, on time and quality of care. Of the best.
Response: Thank you very much Eva de los Rios for your assessment, your opinion is very important to us. We would like to continue being your trusted pharmacy.
José Manuel Hermida del Nogal: Incredible that in a promotion pack of paradontax mouthwash where toothpaste comes free and marked at 8.50 on the shelf, they want to charge me 10.95 at the checkout alleging that the price is only for the mouthwash.
Response: We are sorry that you did not have a good experience in our pharmacy. We have reviewed the prices and it has indeed been a promotion update error. You can stop by our pharmacy at any time to correct the error. Sorry for the inconvenience caused. We want to continue being your trusted pharmacy.
12. García Salgado Pharmacy - Chamberí
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2.6
40 reviews
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Address: Gta. de Ruiz Giménez, 8, 28015 Madrid, Spain
Schedule: Closed ⋅ Opens 9:30AM Fri
Telephone: +34 914 45 09 45
Business type: Pharmacy
Jose Manuel Vilar: Truly unspeakable!!!!! They have a young man (because if he is a graduate, you have to withdraw his title) who would be better off, excuse me, in a grocery store.... I have not seen greater laziness, passivity and less desire to work in my life. And that selling health products. Tall, rather thick and with glasses to be exact. With the people who will be unemployed wanting to work..... The graduate should think about it.
JESUS JIMENEZ LUCENA: This pharmacy never has anything, everything is by order...so if you have to buy some medicine to start the treatment, better go to another one. It has fewer medicines than a barracks medicine cabinet.
MB Sanchis: The attention leaves a lot to be desired. They wrote my name and phone number in their notebook to notify me when a medicine that they were supposed to ask me for arrived. After a week without knowing anything I asked again and they signed me up again. And without any kind of explanation, like sparing my life. Another two weeks have passed and no news. Patience and education have a limit. There are many pharmacies in the neighborhood. Maybe they use invisible ink on customer orders, or they just like to tease us. Anyway…
Jose Ruiz: Careful attention, excellent prices, great assortment of products, educated and very human professional staff, I never tire of recommending them.
Nacho Rodriguez: They try to sell me a food supplement based on pine and eucalyptus as a cough medicine and when I complain the pharmacist still defends that this is also a medicine. When they changed it, it turned out that it was also much more expensive than the Fluimucil Forte.
Hermosinda Nistal Castellanos: It was the only one open on a Sunday close to home
13. PHARMACY MAYOR 13 - Centro
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3.3
169 reviews
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Address: C. Mayor, 13, 28013 Madrid, Spain
Schedule: Open 24 hours
Telephone: +34 912 13 61 78
Business type: Pharmacy
Ingrid Lightbody (Roxy): They speak English and have everything you need
Fede Carrizo: Super friendly staff
Felix L.: Super unfriendly and unmotivated staff - stay away!
Bala Gopan: The only place which is open 24/7 for your emergency pharmacy need - they can manage speak English as well .
Bjorn Berntson: 25 Euros for a face mask
Response: Dear customer we put the prices according to how the laboratory charges us, not because we want.
XY Yang: they tried to hard sell...
14. CLÍNICA DKF - DRA. KARIN FREITAG - Chamartín
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4.1
64 reviews
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Address: Av. del Dr. Arce, 27, 28002 Madrid, Spain
Schedule: Closed ⋅ Opens 9AM Fri
Telephone: +34 914 11 17 79
Business type: Pregnancy care center
Matthew Levin: I twisted my ankle after falling off a curb and everyone at this clinic was so accommodating and friendly, getting me in at the last minute before a holiday and giving me all the time and attention needed to properly assess my injury. The receptionist, the x-ray tech and Dr. Freitag were all so patient and kind to me and made me feel very at ease in a pretty stressful situation. Dr. Freitag was very professional and explained my injury to me clearly (in English, as my Spanish could be much better!). The clinic itself was clean and modern, too. I left with a solid plan for recovery from the sprain, detailed paperwork for my insurance company and x-rays to take home with me. I recommend them to anyone in Madrid who needs a competent and compassionate doctor. Thank you very much, Clínica DKF!
Response: Dear Matthew, Thanks so much for taking the time to write this kind review! We are thrilled to hear that you appreciated your experience in our clinic. Here, at Clínica DKF, spending quality time with our patients is paramount. If you ever need anything from us, we will be very pleased to help you! Thanks again! Clínica DKF
Chino Akrawi: Very amazing experience with the doctora karina freitag very nice and very friendly and cooperative felt really comfortable and apart from that a top professional and a great great doctor ❤️
Alexandros Hadjigeorgiou: I got a lot of support when I had my accident they managed to guide me through rehabilitation. Helpful people and were able to support me in English.
Sliv g: What can I say scum avoid she told me dr Karen I have an autoimmune disease which was LIE!!!! She charge me a lot of money for a lie after further research in other hospitals and biopsy I don't have autoimmune!!!! I will complain !!!!!!
Alberto perez lopez: VERY UNPROFESSIONAL: I went to do a stress test with gases and lactating and it was all fatal. They neither measure nor weigh nor take percentage of fat. They put the electrodes on me without a mesh over them and during the test they all fell off and they forgot to do my lactate even though I had requested it. The technician answering the cell phone while he did the test... and he dispatched me in 25 minutes when they tell you it lasts 1 hour. In short, a painful experience that I totally advise against anyone who wants a serious report.
Response: Dear Albert: We are very sorry to read this comment which, unfortunately, does not correspond to the reality of the facts. We are obliged to clarify your comment point by point: (i) Of course, our professional weighs and measures in all the stress tests that he performs on all his patients. Thanks to these measurements, the Body Mass Index (BMI) is obtained. To obtain this measurement during the test, our colleague, Dr. Arturo Muñoz, uses a mobile phone to calculate these percentages. All measurements were made in your test, as you can see from the full 3-page report you received. Therefore, it is absolutely false that they were not carried out. (ii) Only in cases where it is considered necessary, the mesh is placed on the patient. In his case, it was not considered necessary. (iii) It is also not true that all the electrodes fell off, if that were the case, the test would have been stopped and the cardiologist would not have been able to make the report. It was not your case. (iv) Regarding the lactate test, you requested a gas test and this was exactly what was done and what you paid for. (v) No one checked you out for 25 minutes, moreover, you stayed 1 hour and 13 minutes in our clinic as recorded in our check-in and check-out records. The tests last as long as the patient can stand on the tape, there are no maximums or minimums. The protocol was followed at all times. (vi) As previously mentioned, your report is not only serious, but also very complete. Notwithstanding all of the above, your complaint particularly draws our attention since our professional's agenda was reorganized to be able to assist you one hour before your appointment, as you requested, to adapt to your schedule. For all of the above, and given the false and insulting content of your comment, which only seeks to harm the image of DKF Clinic, please remove your post. All the best, DKF-Clinic
Mirian Veiga Diaz: My experience at the clinic has been great. Dr. Freitag is a wonderful person as well as a great professional. However, the best thing about the clinic is its personal secretary, Isabel González, who stands out for her kindness, efficiency and professionalism.
Response: Thank you for such a loving comment, Mirian! DKF-Clinic
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